Delivery Time
3-15 days after confirming order,detail delivery date should be
decided according to production season and order quantity.
Shipping
1. Shipment port
2. By Air or by Sea for batch goods,Airport/ Port receiving;
3. Customers specifying freight forwarders or negotiable shipping
methods!
FAQ
Q1:Who are we?
A1:We are based in Changsha, China and have been selling to Oceania
(25.00%), Western Europe (10.00%), East Asia (10.00%), Middle East
(10.00%), domestic market (10.00%), South East Asia (10.00%),
Eastern Europe (10.00%), South America (10.00%) and North America
(5.00%) since 1989.
In total we have 101-200 people in our office.
Q2:What certificates do you have for your equipment?
A2:We have established a complete quality management, supply chain
and after-sales service system. We have continuously introduced the
6S international advanced concept in management and have passed
ISO9001, CNAS national laboratory, CQC certification, CE
certification and Rohs certification.
Q3:How do we ensure quality?
A3:Strict screening and evaluation of raw material suppliers,
screening and inspection before stocking, always a pre-production
sample before mass production; double inspection of automatic
machine + manual before the products leave the factory to ensure
the consistency of the products.
Q4:Can I ask for a sample or small order for testing first?
A4:Of course, samples and small orders are acceptable, especially
for new customers under certain conditions.
Q5:Is there a discount for large orders?
A5:For new customers there is a small discount, but when the value
of the order increases we will offer a larger discount. For
existing customers, we are happy to offer discounts for your
loyalty.
Q6:What can you buy from us?
A6:Surge protectors, lightning rods, photovoltaic ancillary
equipment, power cables, signal protection.
Q7:Why do you want to buy from us and not from other suppliers?
A7:Guangxi Dikai Technology Co., Ltd. has specialized in producing
lightning protection products, researching and developing lightning
protection technology, consulting lightning protection services,
and engineering lightning protection cases for 30 years.
Q8.What services can we provide?
A8:Accepted delivery terms: FOB, CIF, EXW, Express; Accepted
payment currencies: USD, EUR, CNY; Accepted payment methods: T/T,
L/C, Western Union, Cash; Languages: English, Chinese, Spanish.
Q9. Can I buy only some spare parts from you?
A9:Of course, we can sell everything from spare parts to finished
products.
Q10. Can you design the equipment to our size?
A10:Of course, we can customize any product according to the
customer's requirements, we can provide the design.
